I am a customer service and customer success professional with more than 15 years of experience, working with customers from different countries and industries. Over the last six years, I have supported e-commerce merchants within a specific ecosystem through live chats, calls, and emails, resolving customer and technical issues. I describe myself as calm, patient, and customer-focused, taking ownership of problems until they are resolved. I enjoy helping people, solving problems, and working as part of a team. I am excited about the opportunity to work at a new company and look forward to speaking with you soon.