I am based in Portugal and have over a year of experience in customer service. I enjoy helping people and finding solutions to their problems. In my previous role, I supported customers through chat, email, and phone, which taught me to stay calm, patient, and professional in various situations. I believe that good customer service is about listening to and understanding customer needs. I am adaptable and eager to learn new skills while working with a team to improve processes and explore creative solutions. Currently, I am seeking a remote opportunity to grow professionally and utilize my communication skills in customer support.