I have several years of experience in e-commerce operations and customer support, where I help customers resolve issues related to orders, payments, shipping, and accounts. I founded an AI-powered customer support platform for e-commerce businesses, which enhanced my understanding of workflows, communication, and problem-solving. I am motivated by the opportunity to be part of a fast-growing, customer-focused team. I enjoy taking ownership of customer problems and finding practical solutions to ensure a positive experience. I look forward to the possibility of contributing to a team that values customer success.