I am a technical support engineer with experience in building AI workflows, debugging REST APIs, and optimizing SQL queries. Over the last five years, I have acted as a hybrid between a tech detective and a professional calm down artist, transforming frustrating work moments into solutions. I enjoy working remotely, as it allows me to focus on solving tricky issues and take ownership of fixing systemic bugs. I am passionate about using AI to automate processes and improve efficiency. I am excited about the opportunity to discuss my experiences further and contribute to your team.