I have several years of experience in customer support, customer experience, and operations. I have worked remotely with a US-based startup, supporting customers through email and chat, troubleshooting technical errors, and onboarding new members. My background has equipped me with strong problem-solving and analytical skills, and I enjoy improving processes and creating helpful documentation. I am currently looking for a remote customer support role where I can take ownership of projects and continue developing my skills while working with a growing team.